MyCommunities Engagement PRIVACY POLICY
Last modified: June 13, 2024
Introduction
MyCommunities Engage LLC, an Arizona limited liability company (“Company”, “We” or “Us”) respect your privacy and are committed to protecting it through our compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide to the Company when you interact with Us. This privacy policy applies when you communicate with us by mail, email, phone, social media, or in person and also applies when you use our website (the “Site) or applications designed for smartphones, tablets, computers, and other devices (“apps”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
On this Site or on apps.
In email, text, and other electronic messages between you and this Site or you and apps.
Through mobile and desktop apps you download from this Site, which provide dedicated non-browser-based interaction between you and this Site.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
It does not apply to information collected by:
Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Site or related apps.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Site or related apps. By accessing or using this Site or related apps, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Site or related apps after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Information We Collect About You and How We Collect It
We collect or have access to view several types of information from and about users of our Site and related apps, including information:
By which you may be personally identified, such as name, postal address, e-mail address, telephone number, unit number or any other identifier by which you may be contacted online or offline (“personal information”);
About your use of the Site;
That is about you but individually does not identify you; and/or
About your internet connection, the equipment you use to access our Site, and usage details.
We collect this information:
Directly from you when you provide it to us.
By our administrative team and staff members in fulfilling their duties.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our business partners or third-party service providers that you link to our Site.
Information You Provide to Us
The information we collect on or through our Site or related apps may include:
Information that you provide by filling in forms on our Site or related apps. This includes information provided at the time of registering to use our Site or related apps, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Site or any related apps.
Records and copies of your correspondence (including email addresses) if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Site or related apps and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Site or any related apps.
Your search queries on the Site and related apps.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Site or related apps or transmitted to other users of the Site or related apps or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Site or related apps with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.
Information Monitored or Collected by Administration and Staff
As you use the various features of the Site, our administrative team and staff members may monitor or collect information about your activities on the Site, including but not limited to log in activity, interactions with other Site members, chat room contents, and other Site interactions. In certain cases, where you have provided Us permission to communicate with your family, this information might be shared with your family in the process of fulfilling Our duties to you. In addition, the administrative and staff team will have access to your Site usage in connection with the fulfillment of their duties and obligations to you.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Site or related apps, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Site or related apps, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Site and related apps.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).
Click here for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.
The information we collect automatically may include personal information, we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Site and apps and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Site and related apps according to your individual interests.
Speed up your searches.
Recognize you when you return to our Site and apps.
The technologies we use for this automatic data collection may include:
Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer or other device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Site or a related app. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site or any related apps.
Flash Cookies. Certain features of our Site or related apps may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Site and related apps. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclosure Your Information.
Web Beacons. Pages of our Site and related apps and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
To present our Site and related apps and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To communicate with you (and your family and our staff, as permitted by you), regarding the frequency and types of MyCommunity.App features that you, as a resident, uses. This may include how often the Site, any related aps and their respective features are used and may include the status of connected devices such as that resident’s climate control system, lights and front door lock.
To provide you with notices about features of your account, including expiration and renewal notices.
To verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our products and services, and promote safety and security. For example, we use data we have to investigate suspicious activity or violations of our terms or policies.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
To notify you about changes to our Site, our apps or any products or services we offer or provide through them.
To communicate with you, including to respond to you when you contact us.
To allow you to participate in interactive features on our Site or related apps.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect or you provide as described in this privacy policy:
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. We don’t sell any of your information to anyone, and we never will.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Site or app users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
We may also disclose your personal information:
To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our terms of service and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of MyCommunities.App, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Accessing and Correcting Your Information
You can review and change your personal information by logging into the Site and visiting your account profile page.
You may also send us an email at help@mycommunities.app to request access to, correct or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions from the Site, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Site users. Proper access and use of information provided on the Site, including User Contributions, is governed by our terms of use.
California residents may have additional personal information rights and choices. Please see Your California Privacy Rights for more information.
Your California Privacy Rights
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit www.oag.ca.gov/privacy/ccpa.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to help@mycommunities.app.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like message boards. The information you share in public areas may be viewed by any user of the Site.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Site home page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Site home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Site and this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at help@mycommunities.app. To register a complaint or concern, please contact us at help@mycommunities.app.